Effective date: 2026-04-10 Version: 1.0
Parties:
This DPA forms part of the Terms of Service between Controller and Processor and is concluded pursuant to Art. 28 GDPR.
Processor provides an AI-powered document drafting service to Controller during the term of the Service agreement. Processing takes place for as long as Controller uses the Service.
Processing activities include:
The Service is designed to avoid personal data in document inputs and uses filters. Personal data may still be processed incidentally, including:
Data subjects may include Customer's employees, authorised representatives, and end users of Customer's services.
Controller shall: (a) avoid submitting personal data in free-text document inputs; (b) ensure a lawful basis exists for any personal data submitted; (c) provide appropriate notices to its own data subjects; (d) ensure only authorised persons access the Service under Customer's account.
Processor shall: (a) process personal data only on documented instructions from Controller, unless required by EU or Member State law; (b) ensure that persons authorised to process personal data are bound by confidentiality; (c) implement appropriate technical and organisational security measures pursuant to Art. 32 GDPR; (d) assist Controller in responding to data subject requests under Chapter III GDPR, taking into account the nature of processing; (e) assist Controller with security obligations, breach notifications (Art. 33–34 GDPR), and DPIAs (Art. 35 GDPR) where applicable; (f) at Controller's choice, delete or return all personal data at the end of service provision, and delete existing copies unless EU or Member State law requires storage; (g) make available to Controller all information necessary to demonstrate compliance with Art. 28 GDPR and allow for and contribute to audits conducted by Controller or its auditor, with reasonable notice and at Controller's cost.
Controller grants general authorisation for Processor to engage the sub-processors listed at /en/legal/subprocessors, including LLM providers and hosting infrastructure.
Processor shall inform Controller of any intended changes concerning the addition or replacement of sub-processors by updating the sub-processor list with at least 30 days' prior notice. Controller has the right to object to such changes. Where Controller does not object within 30 days, the change is deemed accepted.
Processor shall impose the same data protection obligations as set out in this DPA on sub-processors by contract.
Where sub-processors transfer personal data outside the EEA, Processor shall ensure appropriate safeguards are in place, including:
Details of transfer mechanisms for each sub-processor are available at /en/legal/subprocessors.
Processor implements the following minimum technical and organisational measures:
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